top of page
Accessible Workspace

Web accessibility statement

Delivering on behalf of Northumberland County Council, Northumberland Skills is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This document was last updated on 26 March 2024. 
This website is run by Northumberland County Council. 
This accessibility statement applies to 

The purpose of this statement is to let you know: 

  • How accessible our website is 

  • Issues we are currently working on 

  • How to report issues 

  • What to do if you can’t access parts of it 

Viewing our website 
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability or impairment. This includes how to: 

We have included a link in the footer of every page on to translate the text using Google Translate. Should you wish to translate the text on all websites you use, this can be done by changing the settings in your browser: 


This website is designed to be used by as many people as possible. The text should be clear and simple to understand. We follow a guide to help website editors write accessible and easy to understand content on our web pages: 
View our website content style guide here 
Audit details: How accessible this website is
We know some parts of this website are not fully accessible and we are working on the following issues as identified in an accessibility check in November 2023, including:

  • some documents are not accessible in a number of ways including missing text alternatives and missing document structure

  • xxx

Feedback and contact information 
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can call us on 0345 600 6400 (Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30)  

If you have speech or hearing difficulties, you can use Relay UK to contact us by dialing 018001 01670 623515.

You can find more information about Relay UK here. 

Reporting accessibility problems with this website 
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can report this by reporting an accessibility problem with our website here.

Your report will be sent to Northumberland County Council's website content team leader, development team leader and the accessibility lead for Northumberland County Council. If appropriate, you should expect a response within 10 working days. 

Enforcement procedure 
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 


Technical information about this website’s accessibility 
Northumberland Skills is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 


Compliance status 
This website is partially compliant with the Web Content Accessibility Guidelines version [2.1 or 2.2] AA standard, due to the non-compliance(s) listed below.

  • The keyboard focus is not clearly visible on the links for the different levels of courses

  • At 200% zoom, content is partially cut off and not fully visible for users

  • At 400% zoom, the webpage does not reflow correctly as the menu covers all content across the webpage

  • The carousel cannot be paused, stopped or hidden

  • When hovering over the navigation bar dropdown menus, there is no mechanism to dismiss the additional content triggered without moving pointer hover or keyboard focus

  • After tabbing from the link 'Downloads' in the navigational menu, the keyboard tabs onto 'Study with us'. This can be confusing for users as it tabs into the centre of the webpage and then back to the top

  • There is poor colour contrast when the mouse hovers over the links 'About us' and 'Study with us'. This also includes the dropdown menus, and other content does not have sufficient colour contrast

  • Not all links have discernible text

  • The language is missing within the settings of some PDF documents

  • Alternative text is missing on some images

  • Some documents have elements that are not correctly tagged and do not have sufficient colour contrast

  • The page title is missing within the settings of some PDF documents


Preparation of this accessibility statement 
This statement was prepared on 26th March 2024 and will be reviewed annually or more frequently as required. 

This website is pending a test for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally. 

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. 

We audit our website compliance using the following applications: 

  • WAVE - Web Accessibility Evaluation Tool 

  • AXE - The Standard in Accessibility Testing 

  • AChecker 

  • Cookie information


Cookies that are essential for our website to operate and provide additional functionality or analytics: 

  • ASP.Net_SessionID - Keeps the user session ID for security reasons

  • CMSCookieLevel - Specifies which cookies are allowed by the visitor

  • CMSCsrfCookie - Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery

  • CMSPreferredCulture - Stores the visitor's preferred content culture


For more information about cookies, click here.

"Be kind whenever possible.
It is always possible.”
The 14th Dalai Lama

bottom of page